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Something wrong? Fear not, we are here to help!

I logged in to Google Play but my account isn’t loading.

SR_Terry -

Firstly, please ensure that you are using the correct Google Account and have a reliable connection to the internet.

If you are certain that the account you are logged into is the correct one and is linked to a Rival Gears account, then the next step would be to check that the Google and Google Play services are currently running correctly and no problems with the services have been reported.

If the Google Play service is working properly, then your next step will be to ensure that you still have access to your Google account and that this service is running correctly for you.

If Google Play is working and your Google account is also functioning properly, please contact us for further assistance. 

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