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I received a message telling me to contact Google when trying to purchase Gems. What should I do?

SR_Terry -

If you receive a message when trying to purchase gems or cash telling you to contact google, it means there has been a problem with your purchase.

In-game purchases are made through google, using your google account. As google deals with all in-game purchases on android, we are unfortunately unable to help you rectify this problem and google will need to be contacted for further information.

For help, follow this link to go to the google play support page.

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